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Frequently asked questions

 

  • Is the equipment cleaned & sanitized?
    All of our equipment is purchased new and carefully maintained throughout its hire life. We maintain high standards of safety and cleanliness, and every item is thoroughly cleaned, inspected and checked before each hire.


  • Is the equipment new?
    Our hire equipment is purchased new and carefully maintained throughout its hire life. While the equipment may have been hired previously, every item is thoroughly cleaned, inspected and checked before each hire to ensure it is in good condition and ready for use.


  • Should I hire or buy a baby capsule?
    Hiring a baby capsule can be an economical option when you only need it for a limited period, such as the first 4 or 6 months. It also means you don't have to store a capsule once your baby outgrows it. Our baby capsules are available for 4 or 6 month hire, with professional installation included. Every capsule is thoroughly cleaned, inspected and checked before each hire, and all required parts are supplied. Hiring can be a convenient and cost-effective option for families who only need a capsule for a limited period.


  • Do you install car seats?
    Yes. Our ACRI Accredited Child Restraint Fitters professionally install your own baby capsule, car seat or child restraint at your home, workplace or hospital throughout Sydney and Wollongong. We also provide complimentary professional installation with every baby capsule and child restraint hire. Our fitters can provide guidance on positioning, adjustment and the correct use of your child's restraint. Additional fittings, such as anchor hardware or extension straps, can be provided if required.


  • What is the law regarding child restraints?
    NSW law requires children under 7 years to use an approved child restraint suitable for their age and size. Children up to 6 months must use a rear-facing child restraint. Children from 6 months to 4 years must use either a rear-facing child restraint or a forward-facing child restraint with an inbuilt harness. Children from 4 to 7 years must use a forward-facing child restraint with an inbuilt harness or an approved booster seat. Child restraints used in Australia must comply with Australian/New Zealand Standard AS/NZS 1754 and must be properly fitted and adjusted. For the latest information on NSW child restraint laws, please refer to the NSW Government website.


  • Can we use child restraints from overseas?
    Child restraints used in Australia must comply with Australian Standard AS/NZS 1754. Most overseas child restraints, including those from the UK and USA, do not meet Australian requirements and cannot legally be used in Australia. If you are unsure whether a restraint is suitable for use in Australia, contact us before using it.


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    Call us on +61 402 981 475

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